Design Thinking for Innovation and Sustainable Development
Faculty of Computer Science and Management
The pace of technological innovation has been quite overwhelming since the ending of the 20th century. 21st century is driven by professionals who are at the edge, can discover or foresee problems, understand sustainable development, come up with smart solutions, and be able to implement them. Be it an engineer, a manager, an entrepreneur, a teacher, a researcher or a politician; expectations from them is to do the maximum with the least resources, even more so, post the COVID-19 pandemic. Design Thinking is a five step process that has proven to be effective in such circumstances. World’s top companies, as varied as, Apple, Cisco, GE, IBM, Intuit, Kaiser Permanente, Microsoft, Nike, and Samsung have used design thinking to innovate their products and services. For example, GE’s health care division used design thinking to better understand the needs of customers for its MRI machines, which resulted in an improved experience for children and families. Such experience is important to students before entering the job market, as nowadays companies develop ‘smart information systems’ through design thinking processes that involve multidisciplinary perspectives and diverse teams. This course is a holistic experience into design thinking. It is based on empathy, is human centered and driven by creative thinking for innovation and sustainable development. Students would tackle challenges such as the creation of new products, technological innovation, services, business models, experiences, processes and/or systems, while keeping a strong focus on sustainable development. It will empower the students to ideate, launch, run and successfully complete innovation projects that have a substantial impact for organizations, industries or society. The course comprehends intensive sessions on need finding, empathy, observation, immersion, ethnographic research, brain-/body-storming, ideation, prototyping and testing.
Yash Chawla, Msc. Eng.